Privacy policy

Data controller

Controller: Diego Lobato Valero. Tax ID (DNI): 74894444G. SOLREFORMAR is the trading name under which he operates as a self-employed professional. Privacy enquiries: diego@solreformar.com.

Information and purposes

When you contact us, you may provide your name, email, phone number, message and project details. These are used to respond to your enquiry, prepare a quote and, if you engage us, manage the relationship and legal obligations. Please do not send unnecessary sensitive information or third-party data.

The form prepares a message and opens WhatsApp with the information entered. You must send it within WhatsApp for SOLREFORMAR to receive it.

Legal basis and retention

Quotation enquiries are handled on the basis of pre-contractual steps requested by you; service management relies on performance of the contract; and statutory requirements rely on legal obligations. Other processing will use the applicable legal basis, including consent where required.

Information is kept for as long as needed to handle the enquiry and manage the relationship, then where necessary for applicable statutory and liability periods.

Recipients and external services

Providers delivering necessary services may process information under the legally required arrangements. Information may also be disclosed to authorities where legally required.

Using WhatsApp involves an external Meta service governed by its own privacy policy and terms. International transfers may occur depending on the service used; safeguards required by applicable law must be applied where relevant.

Your rights

You may request access, rectification, erasure, objection, restriction and portability where applicable by emailing diego@solreformar.com. Where processing relies on consent, you can withdraw it without affecting the lawfulness of earlier processing. Information needed to verify your identity may be requested.

You may complain to the Spanish Data Protection Agency at www.aepd.es.